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Privacy Policy

Effective Date: [20/12/2024]

At Futurela, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our website https://futurela.in (hereinafter referred to as “Platform”).

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and complies with the Information Technology Act, 2000.

1. Who We Are

Our website address is: https://futurela.in. The Platform is owned and operated by ANIL JOSEPH, with its registered office at Zam Zam Building, Mettupalayam Street, Palakkad Circle, Palakkad, Kerala – 678001.

2. Information We Collect

We collect information about you when you interact with our Platform, including but not limited to:

2.1 Comments

When visitors leave comments, we collect:

  • The data shown in the comments form.
  • Visitor’s IP address and browser user agent for spam detection.
  • A hashed version of your email address may be sent to the Gravatar service to display profile pictures.

2.2 Media

If you upload images, avoid embedding location data (EXIF GPS), as visitors can extract this information.

2.3 Cookies

  • If you leave a comment, cookies may save your name, email, and website for convenience, lasting up to 1 year.
  • Temporary cookies are used on the login page and are discarded upon closing your browser.
  • Login cookies last for 2 days, and “Remember Me” cookies persist for 2 weeks.

2.4 Checkout and Orders

During checkout, we collect:

  • Products viewed, location, IP address, and browser type for order processing and tax/shipping estimation.
  • Personal details, such as name, billing and shipping addresses, email, phone number, and payment details.

3. How We Use Your Information

We use the data collected to:

  • Process and deliver your orders.
  • Respond to your requests, including refunds and complaints.
  • Prevent fraud and comply with legal obligations.
  • Send account and order updates.
  • Improve our website and store offerings.

4. Sharing Your Information

We share your information only as necessary:

  • Third-Party Services: Delivery partners, payment processors, and marketing service providers.
  • Legal Authorities: When required by law.

5. Who on Our Team Has Access

  • Administrators and Shop Managers: Can access order information (e.g., what was purchased, when, and where it should be sent) and customer details (e.g., name, email, billing/shipping information).
  • Our team uses this information to fulfill orders, process refunds, and provide customer support.

6. Payments

We accept payments through PhonePe. Data required to process payments, such as purchase totals and billing information, will be securely shared with PhonePe services. Please refer to PhonePe privacy policies for more details:

7. Embedded Content from Other Websites

Our articles may include embedded content (e.g., videos or articles) from third-party websites. Interactions with such content are governed by the privacy policies of the respective websites.

8. Data Retention

We retain your data as follows:

  • Order Information: Retained for up to 5 years for tax and accounting purposes.
  • Comments: Retained indefinitely to recognize follow-up comments.
  • Registered Users: Personal details are stored in user profiles until the account is deleted.

9. Your Rights Over Your Data

You have the right to:

  • Request a copy of your personal data.
  • Request the deletion of your personal data, except for information required for legal purposes.
  • Opt-out of marketing communications.

10. Security Measures

We take appropriate measures to protect your data:

  • Use of SSL encryption for secure data transmission.
  • Limited access to personal information to authorized personnel.

11. Where Your Data is Sent

  • Visitor comments may be checked through an automated spam detection service.
  • Some data may be shared with third-party payment and delivery services.

12. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

13. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at: